The scrambls product team spends as much time as possible listening to feedback from our users. When a significant majority expresses a strong opinion about your product, you should consider the sample size. In this case, "only" 297,883 people told Facebook the changes were a bad idea. Facebook's entire business model is based on gathering and selling data about its members. It's interesting that the company is now choosing to ignore data that its members expressly want to provide.